About this site and policy
Arzan Market publishes editorial articles and operates an online store at arzanmarket.kz. This policy explains what we collect when you browse, read our posts, leave a comment, or place an order, why we keep certain information, who helps us run the site, and how you can contact us about your data.
This page applies only to arzanmarket.kz and to the services available here. We do not run advertising networks, affiliate programs, or a newsletter on this site.
Shopping and checkout data
Our store runs on WooCommerce. When you add items to the cart or place an order, the site creates records needed to complete your purchase and provide support.
- Order details: products, quantities, prices, and timestamps.
- Contact and delivery details you provide at checkout (such as name, email address, phone number, billing and shipping addresses).
- Notes you add for delivery or instructions.
- Technical data tied to the order, such as your IP address and browser information, which help prevent fraud and keep accurate logs.
- Payment information: your payment is routed to the payment service you choose at checkout. That provider receives the necessary details to authorize the payment. We do not store your full card or bank details on our site.
Comments on posts
If you choose to comment on a post, WordPress collects the data shown in the comment form and your IP address and browser user agent to help with spam detection. If you opt in, the site may store your name, email, and website in cookies so your details are remembered for future comments. We may publish the comment you submit along with the display name you provide. You can ask us to remove your comment.
Site accounts
Open registration is not available on arzanmarket.kz. Customers can place orders without creating a public site account. Administrative accounts exist only for site management. WordPress sets session cookies for logged-in administrators.
Cookies and local storage
The site uses cookies and similar storage so that essential features work.
- WooCommerce cookies keep your cart contents and track changes as you move through the store and checkout.
- Commenter cookies (optional) remember your details the next time you post a comment.
- Administrator cookies maintain an authenticated session for site management.
- You can control or delete cookies in your browser. Blocking essential cookies may prevent the cart or checkout from functioning.
Server logs and caching/CDN
Our hosting environment and content delivery/caching layer automatically record standard logs when you load a page. These logs typically include your IP address, the pages requested, time of request, and browser information. Caching and CDN services store temporary copies of pages and media to improve speed and reliability. These systems use this data only to operate and secure the service.
How we use your information
We use the information we collect to operate the store and the site, to deliver your purchases, to communicate with you about your order, to publish and moderate comments, to prevent fraud and abuse, to comply with legal and tax obligations, and to maintain security and performance.
Who can see your data
We share personal data only when it is necessary to run the site and fulfill your requests.
- Service providers that host our website and provide caching/CDN functionality will process technical data to deliver pages reliably.
- Payment providers you select at checkout receive the information required to process your payment securely.
- Carriers and delivery partners receive shipping details when needed to deliver your order.
- If you publish a comment, the content and the display name you provide are visible to visitors of the site.
- Administrative personnel and support contractors, where engaged, may access data only to perform their work under confidentiality obligations.
Retention
Order records, invoices, and related communications are kept for as long as required to complete your purchase, provide customer service, meet accounting and tax requirements, and maintain accurate business records.
Comments and their metadata are kept until we remove them at your request or as part of site housekeeping.
Technical logs are kept for a limited period needed for security, troubleshooting, and capacity planning.
Your choices and rights
You can:
• request a copy of your personal data held by this site,
• ask us to correct inaccurate information,
• ask us to delete information we do not need to keep by law or for legitimate business purposes,
• object to certain processing, or limit how we use your data in specific contexts.
To exercise these options, contact us using the details below. If your local law gives you the right to lodge a complaint, you can contact your data protection authority in your country or region.
Children
Our website and store are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us so we can remove it.
Updates to this policy
We may update this page as our site or practices change. Changes take effect when posted here. If a change is material for recent orders or commenters, we will reflect that clearly on this page.
How to contact us
For any privacy question or request, email [email protected]. You can also reach us at [email protected].